FAQs

Frequently Asked Questions


  • Do not log back in to the account you purchased.
  • Never change the account's email address, password or 2-step verification code and do not add a phone number.
  • Never change the account's email or password.
  • Never share your account details with anothers.
  • Never try to install the game to ANOTHER Ps Console.
  • Never deactivate the account from your primary ps.
  • Never delete the account or game from your Ps.
  • You must play the game from your personal Ps account.
  • You can only Install the game ONE PS console ONE time.
  • If your Ps change, If your Ps4-Ps5 corrupted or broken, it is not our responsibility to do so.
  • You need to activate the account and start to download the game within 24 hours.
  • You can only activate the account on the console which version you have bought for. (Ps4 or Ps5)
If you violate one of these rules, your warranty entitlement is terminated. And your game will be locked or deleted and you can't play again.
All Ps4-Ps5 games are guaranteed for 5 years.